We are available to answer your questions during business hours: Monday through Friday, 8am to 5pm Central Time.

We have a Slack instance so our community can reach out to each other for thought partnership and collaboration. Your team will be added to a private channel so you can chat us any time you have a question, suggestion, and need some additional engineering support.

We aim to respond to all inquiries within 1 business day, prioritizing urgent requests with a 3-hour response time whenever possible. Resolution times may vary depending on your issue’s complexity, but the team strives to address them promptly and maintain an average resolution time below five business days.